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Free shipping in the continental U.S.! Because our products are all handmade on demand, most orders will ship out within 15 days of ordering (we do not ship Sundays or holidays). Your order will be shipped via standard USPS. We ship to the U.S.A. and territories. If you're near by .... we would love to see you! Now you can browse MORA things from your sofa, order online ... we'll notify you when your order is ready so you can come to the store and pick-up. Shop on your time! Just choose "MORA Store Pick Up" as your Shipping Option at checkout.
You have 20 days from the day you ordered to return it to us in the mail. If more than 20 days have passed since the time you received your purchase, unfortunately, we cannot accept your return.
To be eligible for a return, your item must be unused, and free from dirt, dust, hair, any fragrances or other foreign odors including smoke, and in the same exact condition that you received it.
If non-returnable items are returned without authorization from our customer service, they will be returned to the customer immediately and the customer will be notified.
Please give us heads up after you send your return by emailing email@example.com. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
NON-REFUNDABLE ITEMS (please make your selection with care)
Once your return has been processed, we’ll send you a Return Notification email. Please allow 5 to 7 business days for refunds to be received to your original form of payment once processed. Customers will be responsible for paying all shipping, please provide a tracking number for your return item.
FOR INTERNATIONAL ORDERS ONLY: If you are making a return internationally, please be aware that the of shipping will be deducted from your refund. Customers will be responsible for paying all shipping, please provide a tracking number for your return item.
All MORA clothing should be washed by hand and dried separately. We recommend washing all hand dyed products separately before wearing them to keep any excess dye from transferring to other items. Hand Wash Cold Water / Handle Gently